@jeffsidea
A blog about cloud, code and innovation at enterprise scale.
Featured Posts
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12 steps to converting a customer crisis into loyalty
Solving technical problems for enterprise customers is about more than the technology.
Recent Posts
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Stream SmartThings data to Azure
Store and analyze events from your smart devices and sensors in the cloud
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Shut up and build!
Prototypes are a practical way to break the logjam and get people talking about ideas.
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Using Scrapy from a script or celery task
The Scrapy framework is a powerful Python package for web scraping. Reduce the overhead and run it as a script.
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Is Customer Support helping you build better products??
Manage the friction in your solution through a lifecycle until it doesn't exist at all.
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5 ways IT can think like the business
IT teams want a seat at the table, to be a business partner. How can we earn it?
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Improve your products with a story
How to use insights from the service team to influence product decision making.